Privacy Policy

Commitment to Privacy

I (StroepWafel) am committed to providing quality services to you and this policy outlines my ongoing obligations in respect of how I manage your Personal Information.

I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These govern how I collect, use, disclose, store, secure and dispose of your Personal Information.

What is Personal Information and Do I Collect It?

Personal Information is information or an opinion that identifies an individual. The only information I collect, should you choose to share it, includes your name, address, email address, phone numbers, or other contact details.

This information is obtained through direct contact or cookies. I do not guarantee links or policies of authorised third parties.

I collect this information primarily to provide my services to you. It may be used for closely related secondary purposes where you would reasonably expect such use or disclosure. When I collect Personal Information, I will explain why it is being collected and how it will be used whenever appropriate.

Sensitive Information

Sensitive information includes details about things such as an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record or health information.

• For the primary purpose for which it was obtained
• For a secondary purpose directly related to the primary purpose
• With your consent, or where required or authorised by law

Third Parties

Where reasonable and practicable, I will collect your Personal Information only from you. However, in some cases, information may be provided by third parties. In such cases, I will take reasonable steps to ensure you are made aware of the information provided.

Disclosure of Personal Information

• To third parties where you consent to the use or disclosure
• Where required or authorised by law

Security of Personal Information

Your Personal Information is stored securely to protect it from misuse, loss, and unauthorised access or disclosure. When no longer needed, it will be destroyed or permanently de-identified. Most information is stored in client files which will be kept for a minimum of 7 years.

Access to Your Personal Information

You may access or correct the Personal Information I hold about you, subject to exceptions. Requests can be made in writing. No fee is charged for access, though administrative costs may apply. Identification may be required before release of information.

Maintaining Information Quality

I take reasonable steps to ensure your Personal Information is accurate and up to date. Please contact me if any information I hold is incorrect or outdated.

Policy Updates

This policy may change from time to time and is always available on my website.

Complaints and Enquiries

If you have any questions or complaints about this Privacy Policy, please contact me at:
contact@stroepwafel.au